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FAQ'S

Why am I experiencing pimples/reactions after using the products?

So, in cases like this it can actually be a good thing when your skin is reacting with pimples. This means that your skin is getting rid of the impurities that were deep in your pores. As your skin begins to adjust, those pores will be less noticeable, as well as the pimples, reduced. We recommend continuing to use the products, as we know that with time your skin will truly love the products, and their clean ingredients.

We also recommend doing a "double cleanse" this means that you wash your face two times a day with the Cleanser. The first wash helps to get off the dirt, makeup, pollution, etc. The second wash will then actually clean the impurities deep into your skin, this also can help reduce the bumps and pimples.

Are your products safe for pregnancy and breastfeeding?

None of the ingredients in our products have been banned to use during pregnancy or breastfeeding. We always recommend consulting with a physician before use.

Why does my skin feel oily after using the products for a short time?

We all have different types of skin. As such, you may react differently to DIME products as compared to one of your friends. If you are experiencing oily skin we always recommend ensuring that you are using the line of products correctly.

It may sound counter intuitive, however, it is very important to ensure that you are applying moisturizer to your skin, even if you have naturally oily skin. This is because your skin is trying to compensate for the dryness that it may be experiencing, by producing extra oils, if you are not applying a moisturizer to your skin.